Incidents reported on status page for Straddle https://status.straddle.io/ https://d1lppblt9t2x15.cloudfront.net/logos/c3dee998100acb9ba86eb8a87b61bd6a.png https://status.straddle.io/ en https://status.straddle.io/ Thu, 28 Aug 2025 17:13:01 +0000 https://status.straddle.io/#960df3101de4cbf38496fb343cbad19ea81adf60676fd7d64e2b82a651e14445 Production Dashboard recovered https://status.straddle.io/ Thu, 28 Aug 2025 17:06:58 +0000 https://status.straddle.io/#960df3101de4cbf38496fb343cbad19ea81adf60676fd7d64e2b82a651e14445 Production Dashboard went down https://status.straddle.io/ Thu, 28 Aug 2025 15:03:55 +0000 https://status.straddle.io/#e094033f7b5eebc573d04245529655701e130aebca1aac6cd143ee751c35d272 Production Dashboard recovered https://status.straddle.io/ Thu, 28 Aug 2025 14:55:22 +0000 https://status.straddle.io/#e094033f7b5eebc573d04245529655701e130aebca1aac6cd143ee751c35d272 Production Dashboard went down https://status.straddle.io/incident/707199 Sat, 23 Aug 2025 13:00:00 -0000 https://status.straddle.io/incident/707199#c238ba47305c663df65b6d4319c146e655ce9a315cc17f0f901c8ec59045931e Maintenance completed https://status.straddle.io/incident/707199 Sat, 23 Aug 2025 13:00:00 -0000 https://status.straddle.io/incident/707199#c238ba47305c663df65b6d4319c146e655ce9a315cc17f0f901c8ec59045931e Maintenance completed https://status.straddle.io/incident/707199 Sat, 23 Aug 2025 13:00:00 -0000 https://status.straddle.io/incident/707199#c238ba47305c663df65b6d4319c146e655ce9a315cc17f0f901c8ec59045931e Maintenance completed https://status.straddle.io/incident/707199 Sat, 23 Aug 2025 12:00:00 -0000 https://status.straddle.io/incident/707199#ed38cb07f290dcc9a6ebc879b569c88fb1458a2081da603245f8e6fc439c4aff ## Scheduled System Maintenance - Infrastructure Upgrade We will be performing scheduled maintenance to upgrade our infrastructure to a higher availability tier. This enhancement will significantly improve system performance, reliability, and redundancy across all Straddle services. **What to expect:** - All Straddle services will be temporarily unavailable during the maintenance window - Payment processing, API access, and dashboard functionality will be paused - Any queued transactions will be processed immediately after service restoration **Why we're doing this:** We're migrating to an enhanced cloud infrastructure tier that will deliver faster processing speeds, improved system stability, and better fault tolerance. This upgrade is part of our commitment to providing you with the most reliable payment infrastructure possible. We appreciate your patience during this brief interruption. Our team will be monitoring the upgrade closely to ensure a smooth transition. https://status.straddle.io/incident/707199 Sat, 23 Aug 2025 12:00:00 -0000 https://status.straddle.io/incident/707199#ed38cb07f290dcc9a6ebc879b569c88fb1458a2081da603245f8e6fc439c4aff ## Scheduled System Maintenance - Infrastructure Upgrade We will be performing scheduled maintenance to upgrade our infrastructure to a higher availability tier. This enhancement will significantly improve system performance, reliability, and redundancy across all Straddle services. **What to expect:** - All Straddle services will be temporarily unavailable during the maintenance window - Payment processing, API access, and dashboard functionality will be paused - Any queued transactions will be processed immediately after service restoration **Why we're doing this:** We're migrating to an enhanced cloud infrastructure tier that will deliver faster processing speeds, improved system stability, and better fault tolerance. This upgrade is part of our commitment to providing you with the most reliable payment infrastructure possible. We appreciate your patience during this brief interruption. Our team will be monitoring the upgrade closely to ensure a smooth transition. https://status.straddle.io/incident/707199 Sat, 23 Aug 2025 12:00:00 -0000 https://status.straddle.io/incident/707199#ed38cb07f290dcc9a6ebc879b569c88fb1458a2081da603245f8e6fc439c4aff ## Scheduled System Maintenance - Infrastructure Upgrade We will be performing scheduled maintenance to upgrade our infrastructure to a higher availability tier. This enhancement will significantly improve system performance, reliability, and redundancy across all Straddle services. **What to expect:** - All Straddle services will be temporarily unavailable during the maintenance window - Payment processing, API access, and dashboard functionality will be paused - Any queued transactions will be processed immediately after service restoration **Why we're doing this:** We're migrating to an enhanced cloud infrastructure tier that will deliver faster processing speeds, improved system stability, and better fault tolerance. This upgrade is part of our commitment to providing you with the most reliable payment infrastructure possible. We appreciate your patience during this brief interruption. Our team will be monitoring the upgrade closely to ensure a smooth transition. https://status.straddle.io/incident/661367 Wed, 30 Jul 2025 23:09:00 -0000 https://status.straddle.io/incident/661367#450bc8f53eebda08d9ea9fa13e55c2757ed4a2b0c60264d1d33d2d9d6525c428 The issue with the database degradation is fixed and we are currently investigating the Root Cause of the incident. Access to Sandbox was restored, and we will release new communications when the Root Cause is identified. https://status.straddle.io/ Wed, 30 Jul 2025 23:06:27 +0000 https://status.straddle.io/#0a8c527ec5ee01d453f96267c73bdb08a84dfd96d8d3062751db9bcbc2bcd5e8 Production Dashboard recovered https://status.straddle.io/incident/661367 Wed, 30 Jul 2025 22:12:00 -0000 https://status.straddle.io/incident/661367#f0bae3935078eb0bd3ab0db37a7286e700d2849483462d1139d6761f03e7174f Notice: Some services in the sandbox environment are currently experiencing degraded database performance. Our team is actively investigating the issue. Production systems are not affected. https://status.straddle.io/ Wed, 30 Jul 2025 21:30:52 +0000 https://status.straddle.io/#0a8c527ec5ee01d453f96267c73bdb08a84dfd96d8d3062751db9bcbc2bcd5e8 Production Dashboard went down https://status.straddle.io/ Fri, 04 Jul 2025 06:07:19 +0000 https://status.straddle.io/#dc711b6e044b8904cd387cee59125cb2a403acfe4497672a0396b161e768ae38 Production Dashboard recovered https://status.straddle.io/ Fri, 04 Jul 2025 06:02:38 +0000 https://status.straddle.io/#dc711b6e044b8904cd387cee59125cb2a403acfe4497672a0396b161e768ae38 Production Dashboard went down