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Maintenance

Scheduled System Maintenance - Infrastructure Upgrade

Aug 23 at 08:00am EDT  –  Aug 23 at 09:00am EDT
Affected services
Production API
Production Dashboard
Sandbox API

Resolved
Aug 23 at 08:00am EDT

Scheduled System Maintenance - Infrastructure Upgrade

We will be performing scheduled maintenance to upgrade our infrastructure to a higher availability tier. This enhancement will significantly improve system performance, reliability, and redundancy across all Straddle services.

What to expect:
- All Straddle services will be temporarily unavailable during the maintenance window
- Payment processing, API access, and dashboard functionality will be paused
- Any queued transactions will be processed immediately after service restoration

Why we're doing this:
We're migrating to an enhanced cloud infrastructure tier that will deliver faster processing speeds, improved system stability, and better fault tolerance. This upgrade is part of our commitment to providing you with the most reliable payment infrastructure possible.

We appreciate your patience during this brief interruption. Our team will be monitoring the upgrade closely to ensure a smooth transition.