Previous incidents

September 2025
Sep 15, 2025
1 incident

Authentication Provider Degradation Impacting Portal Logins

Degraded

Resolved Sep 15 at 10:55am EDT

Our Authentication Provider is no longer reporting degradation.
All services, including the Straddle Portal, are operating normally.

1 previous update
August 2025
No incidents reported
July 2025
Jul 30, 2025
1 incident

Sandbox is experiencing some degradation

Degraded

Resolved Jul 30 at 07:09pm EDT

The issue with the database degradation is fixed and we are currently investigating the Root Cause of the incident.

Access to Sandbox was restored, and we will release new communications when the Root Cause is identified.

1 previous update